Supernatural Fire

1. Introduction

Welcome to Supernatural Fire Ministry ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy in accordance with South Africa's Protection of Personal Information Act (POPIA). This Privacy Policy explains what information we collect, how we use and protect it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website. The types of information we collect include:

Identity Information: Your full name, and optionally, the names of your spouse and children.
Contact Information: Your email address and optional phone number and physical address.
Account Information: Your password and profile photo. We do not see your password as it is encrypted.
Membership Information: Your status as a new or existing member, membership duration, and whether you attend online or in-person.

3. How We Process and Store Your Information

Your personal information is processed and stored securely using Google Cloud Platform's secure infrastructure, which is an industry-leading platform known for its robust security measures.

Data Hosting: Your data is stored in a secure database hosted on Google Cloud. Data is hosted in secure, controlled-access data centers.
Encryption: All data, including your personal information and photos, is encrypted at rest (when stored on the servers) and in transit (when sent between your device and our servers) using strong encryption standards (HTTPS/TLS).
Authentication: We use secure authentication services to manage user accounts. Passwords are not stored in plaintext; they are hashed and salted to protect your account, even in the event of a data breach.
Access Control: Access to your personal data is strictly limited to authorized administrators for the purpose of ministry management and support. We use robust security rules to enforce data access policies at the database level.

4. Purpose of Processing Your Information

We use the information we collect for the following purposes:

To Create and Manage Your Account: To set up your digital membership profile and provide you with access to member-only features.
For Ministry Administration: To maintain a directory of our members, which helps us foster a community and provide pastoral care and support.
To Communicate With You: To send you important information about the ministry, events, or changes to our policies. We will not use your contact information for third-party marketing.
To Improve Our Services: To understand our membership base and improve the services and features we offer on our website.

5. Will Your Information Be Shared?

We do not sell, rent, or trade your personal information with any third parties for marketing purposes. We only share information in the following limited circumstances:

Service Providers: We share data with Google Cloud (as our hosting, database, and authentication provider) to operate our platform. Google is bound by strict privacy and security obligations.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) in South Africa.

6. Your Rights Under POPIA

As a data subject in South Africa, you have the right to:

Request access to the personal information we hold about you.
Request correction of your personal information if it is inaccurate or out of date.
Request the deletion of your personal information.
Object to the processing of your personal information.
Lodge a complaint with the Information Regulator of South Africa if you believe we are unlawfully processing your information.

You can review and update most of your information directly on your profile page after logging in. For deletion requests or other inquiries, please use the contact details provided below.

7. Contact Us

If you have questions or comments about this policy or your personal information, you may contact our Information Officer by email at prayer@supernaturalfire.co.za or by post to:

250 Palmview Drive, Phoenix, Durban
Durban, 4068
South Africa